Frequently Asked Questions (F.A.Q)
What can I rent from Rent The Roo?
In short, you can rent pretty much anything for your home or office from Rent The Roo! If we can find it, you can rent it!
Rent The Roo has an extensive range of appliances and furniture for rent. Our wide range of products include TVs, computers, game consoles, home entertainment systems, stereos, coffee tables, dining tables, fridges, freezers, microwaves, washers, dryers, air conditioners, beds, baby furniture, BBQs, outdoor furniture, fitness equipment, kids play equipment and much, much more. We are only limited by what is available! Normal lending criteria applies to every application.
If we can find it, you can rent it!
If what you’re looking for isn’t on our website, let us know so we will do our best to find it for you! Contact us today and one of our friendly representatives will speak to you direct.
Why rent instead of buy?
Renting can be a budget effective way to enjoy the latest household items immediately with easy payments.
Buying appliances and furniture requires you to spend a great deal of money upfront – something a lot of people are unable to do.
With technology changing at such a rapid rate it means that your home entertainment and computer equipment become quickly out-dated. Renting from Rent The Roo allows you to have the product you want with the latest technology, brand new, whilst making affordable payments that suit your weekly budget.
AND Rent The Roo have an enormous range of appliances and furniture available with fast approval and FREE DELIVERY to your home! Many people choose to rent products such as TVs, home entertainment systems, computers, and so much more - all BRAND NEW!
PLUS our Give-A-Way Offer allows us to gift the rental item/s at the end of the rental agreement. We do not replace your item with some shoddy, second-hand one that has been rented to other people in the past - we gift the exact item that you rented since it was delivered to you BRAND NEW at the beginning of your rental agreement!
Which brands can you rent?
Rent The Roo are not limited by particular items from a few manufacturers or suppliers.
Basically, if we can find it, you can rent it – so tell us what you want and we will make every effort to find it for you!
We have a huge range of available items from all the top brands! We can even source many lesser-known brands for you depending on availability.
Are all the rental items new?
Yes. Rent The Roo’s core business is renting brand new products. Everybody loves opening a brand new item, fresh from the box, directly from the supplier!
From time to time we may have some used, quality items available for rent but they are rare because of Rent the Roo’s Give-a-way Offer* - where we can gift the rented items on completion of the agreement. We simply don’t get our rental items back!
Any used items are subject to availability and are guaranteed to be in top working order.
How do I apply?
Contact us we’ll take care of everything for you!
Phone 137 661 to speak to one of our staff or click the ENQUIRE NOW button here on the website.
If you have any queries, please email firstname.lastname@example.org
What ID do I need when applying?
Each applicant needs to pass the standard 100-point ID check before commencing a rental agreement with Rent the Roo. Forms of ID that make up the 100-point ID check may include things such as your driver’s license, passport, birth certificate and Medicare card just to name a few. Ask us for more details.
Do I need to pay fees?
No! No bond, no delivery charges & no application fees! We only ask for 2 weeks rent on delivery of your rental item/s.
How are the rental payments made?
Payments can be made a number of ways including cash or direct debit (from your nominated account ).
Your local Rent The Roo team member will be able to tailor a payment plan that suits you!
Are the rental periods flexible?
Yes. Our rental periods are generally 1, 2 or 3 years in length, however we can negotiate short-term agreements with you on a case by case basis.
How much is delivery?
Absolutely nothing! Your BRAND NEW rented item or items are delivered to your home at no extra charge.
We offer FREE DELIVERY on ALL of our rented items - no matter how big or bulky they may be!
Do you deliver on weekends?
Yes. We can arrange weekend delivery of your item if required.
What happens if the item breaks down?
In the event that your rental item breaks down or is faulty, we will repair or replace it as required.
Can I end the rental agreement early?
Yes. Please call 137 661 to find out more about our early rental agreement termination policy.
What happens at the end of the rental agreement?
Once the rental period ceases, we do not want the item/s back! The rental item or items can be gifted.
Please see our Give-a-way Offer page for exact details or call 137 661 for more details.
Where are your offices located?
Rent The Roo has offices located throughout Australia, however we come to your home!
You can call 137 661 and arrange your rental over the phone or a visit from one of our staff who will come to you.
We’ll then deliver the new item or items to your door free of charge.